Eternal Hug Necklace
Details
The Eternal Hug Necklace is a heartfelt symbol of comfort and love, designed to wrap you in warmth and remind you that you're never alone.
Material: Stainless Steel
Length: 17.7" + 2" / 45 cm + 5 cm
Shipping, Returns, & Warranty
Warranty:
We will replace your piece if you experience any defects in quality, receive a different design than what you ordered, or if it tarnishes or loses its color—no matter how long after ordering. You can also add an extended lifetime warranty that covers any breakage, even if it was your own fault.
Shipping:
We strive to process all orders within 1-2 business days. Once it has shipped, the average delivery time is 4-10 business days.
For orders that involve personalization (letters, symbols, etc...), dispatch takes a bit longer as these items are made to order.
If you choose priority processing as your shipping option, your item will be fast-tracked to the front of the line to be created first and sent out within 24-36 hours, the shipping method itself is not faster; priority processing is just about the customization process.
When your item is sent, you will receive a shipping confirmation e-mail with a tracking number.
Returns:
We have a 30-day money-back guarantee for all our items, which means you have 30 days after receiving your item to request a return. We will issue a full refund— no worries! Please get in touch with us to send an item back, and we will assist you from there.
- All products must be returned within 30 days of receipt.
- All products must be unworn and unwashed.
- We will cover return costs as long as items are in original condition - and you will receive a full refund of the amount paid to us to your original payment method.
Changes After Ordering:
Did you write the wrong address or made a mistake during the customization process? We can change it, but only if your order has not been shipped out yet.
Money Back Guarantee
We have a 30-day money-back guarantee for all our items, which means you have 30 days after receiving your item to request a return. We will issue a full refund— no worries! Please get in touch with us to send an item back, and we will assist you from there.
- All products must be returned within 30 days of receipt.
- All products must be unworn and unwashed.
- We cover return costs as long as item is in original condition - and you will receive a full refund of the amount paid to us to your original payment method.
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FAQs
We strive to process all orders within 1-2 business days. Once it has shipped, the average delivery time is 4-10 business days.
For orders that involve personalization (letters, symbols, etc...), dispatch takes a bit longer as these items are made to order.
We’re so confident in the quality of our pieces that we offer a money-back guarantee on all of our products!
If your piece ever breaks, wears down, or if you’re unhappy for any reason within 30 days of purchase, we’ll replace it at no cost to you.
We use the finest materials, such as 18k gold and stainless steel, to ensure our products—and the memories they carry—last a lifetime.
We're sorry that happened. Mistakes can occasionally occur. But don’t worry—just reach out to us here, and we’ll send you the correct piece free of charge.
It's designed for anyone with a bond that inseparable and unbreakable.
This includes soulmates, couples, best friends, siblings, parents and children, grandparents and anyone who can relate to these feelings.
Yes, all orders are shipped with a fully trackable method. You can enter your order information here to track your shipment.
Our pieces are plated with real 18k gold for gold, or high-quality 316L stainless steel, plated with real 18k gold for rose gold. They will never fade or lose their color, even when exposed to sweat, heat, the shower, sea, or pool, ensuring your memories last forever.
We have a 30-day money-back guarantee for all our items, which means you have 30 days after receiving your item to request a return. We will issue a full refund— no worries! Please get in touch with us to send an item back, and we will assist you from there.
- All products must be returned within 30 days of receipt.
- All products must be unworn and unwashed.
- We don't cover the return cost unless items arrive damaged - but you will receive a full refund of the amount paid to us to your original payment method.
Check out this page for any exceptions.
Yes! It's designed to never fade or lose their color—even when exposed to sweat, heat, the shower, sea, or pool.
We use the highest quality 316L stainless steel, plated with real 18k gold for our gold bracelets and necklaces, to ensure your memories last forever.
If you experience any defects in quality, we’ll happily replace your piece free of charge!
Yes, it is! In fact, this product is perfect for gifting! One for you, and one for your partner.
Yes! We will replace your piece if you experience any defects in quality, receive a different design than what you ordered, or if it tarnishes or loses its color—as long as it is 30 days after receiving your order. You can also add an extended lifetime warranty that covers any breakage, even if it was your own fault.
We accept most of the commonly used payment methods. If you're unsure if your desired payment method is accept, contact us here.
It’s ending soon, so be sure to take advantage of it while you can!
New In
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The most significant gift of 2025
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Waterproof, non-blackening, non-rusting
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30 day money back guarantee
