Orders usually ship within 72 hours. Once your order has shipped, you’ll receive an email with tracking details so you can keep a close eye on your order until it reaches its destination. 

Please note if you order multiple items in a single order, items may ship from multiple locations depending on stock availability. We do this to ensure you receive your full order as fast as possible.

Orders typically arrive within 4-10 business days.

All products come with free shipping.

We offer a paid shipping service that speed up processing times. Delivery times are unchanged.

You should receive a tracking number as soon as your order ships.

Enter your tracking number here to track all updates.

We will only be able to cancel if it has not been processed for shipment. Our processing times are relatively quick so you must email us right after placing order to give us the best chance.

Orders cannot be cancelled while in transit as there is no way to reroute the package.

If you no longer want the item, please wait until you receive it and then contact us for return/refund information.

Although our expected delivery time is 4-10 business days after the order has been shipped out, delays are not always in our control.

If your order hasn't arrived within 20 days, please contact us and we'll gladly look into it and make things right for you.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags (if it came with them), and in its original packaging.

You must provide a photo of your item/s prior to shipping so we can assess the condition. 

On orders with free shipping, the buyer must fulfill the return and label costs.

View our full return policy here.

In some cases, tracking prematurely will show your order as delivered. Orders tend to arrive a few days later.

If 5 days have passed and you still have not received it, please contact us here.

You can also contact your local delivery service/local post office for further assistance. This would be the fastest way to seek assistance as we only have limited resources when it comes to assisting with tracking and delivery after it has been shipped out from our warehouse.

In some cases, items may ship from different locations depending on stock availability to ensure fastest delivery.

If this is the case, you should have received multiple tracking numbers for your order.

You can track updates here.

We currently ship internationally. We have warehouses in the US, UK, CA, and CH. We will ship your order from wherever the fastest delivery can be made from based on location and inventory.

Unfortunately, we have a quick shipment processing time after an order has been placed which does not allow us to make changes to the order in most cases.

Please make sure the address and other order details you enter are accurate.

We send an order confirmation email after an order has been placed for all orders.

In some cases, the email may end up in your spam or junk mail so please check if it's there.

If you are still unable to find it, please contact us for further assistance here.

Unfortunately, we currently do not offer wholesale services. However, we are in the works of making this possible for businesses and retailers interested in partnering with us.

Something not quite right with your order? Don’t worry, our customer service team is ready to help. Fill out our contact form and advise us of your issue. We’ll endeavor to resolve any issues as quickly as possible.

Our customer service team is available via email 24/7 so you can expect to receive a reply within 24 hours.

Email us through here and we'll get back to you as soon as we can.